Last Updated: 15/08/2025
Warner Contract Furniture (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect the information you provide when you use our website, purchase products, or interact with us.
When you interact with our website, we may collect the following personal information:
- Identity and Contact Information: Name, billing address, delivery address, email address, phone number.
- Payment Information: We process your payment details securely via our payment service providers — we do not store credit card or debit card numbers on our systems.
- Transaction Information: Details of purchases and order history.
- Marketing and Communications Preferences: Whether you wish to receive marketing from us.
2. How We Collect Your Data
We collect personal data when:
- You place an order on our website.
- You fill in a contact form or request a quote.
- You sign up to our mailing list (with explicit consent).
- You contact us via email or phone.
3. How We Use Your Data
We use your information for:
- Processing and fulfilling your orders.
- Communicating your order status, delivery updates, or responding to enquiries.
- Managing returns and customer support.
- Sending marketing emails only if you have given explicit consent (e.g., by ticking the consent box on a form).
- Maintaining business and accounting records required by law.
4. Marketing Email
- If you provide your email address during a purchase, we will only use it to update you regarding your order and delivery.
- If you sign up to our mailing list or request a quote and tick the consent box, we may use your email to send marketing communications about products, offers, and news.
- You can unsubscribe at any time using the link in our emails or by contacting us.
5. Sharing Your Data
We do not sell your personal data to third parties.
We may share your details only with:
- Trusted service providers such as delivery companies, payment processors, and IT service providers, solely to fulfil your orders or provide requested services.
- Authorities where required by law or to prevent fraud.
6. Data Storage and Security
We store your personal data on secure servers and take appropriate technical and organisational measures to protect it.
Payment details are handled directly by secure payment processors in accordance with PCI DSS standards. We never store your full card number or CVV.
7. Your Data Protection Rights (UK GDPR)
You have the right to:
- Request access to your data (Subject Access Request).
- Request correction of inaccurate data.
- Request deletion of your data where applicable.
- Object to or restrict processing.
- Withdraw marketing consent at any time.
To exercise any of these rights, contact us at:
Email: [email protected]
Phone: 0161 408 2390
Address: Warner Contracts Ltd
Unit 5.09 Imperial Court
2 Exchange Quay,
Salford
Greater Manchester
M5 3EB
8. How Long We Keep Your Data
- Order and delivery information: kept for up to 6 years (for tax and legal purposes).
- Marketing list data: kept until you unsubscribe or request deletion.
9. Cookies
Our website may use cookies to improve your browsing experience and the functionality of our site. For more details, please refer to our Cookie Policy.
10. Changes to This Polic
We may update this Privacy Policy from time to time. Any significant changes will be posted on our website with the updated date.
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Warner Contract Furniture
Email: [email protected]
Phone: 0161 408 2390
Address: Warner Contracts Ltd
Unit 5.09 Imperial Court
2 Exchange Quay,
Salford
Greater Manchester
M5 3EB
